Bad Appliances

Appliance City

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I stumbled upon many different local used appliance store websites when searching for a place to buy some cheaper appliances. The website that I think was the worst (although a majority of them were horrible), was Appliance City. The home page takes you to a very unconventional navigation, which only half of the seven links can you really get to by pushing the text link. There are weird photo rollovers on all of the links except for the last one (not sure if it’s broken or never contained a rollover). The text on the links are different fonts and weights for no reason that I can think of but they have been deliberately changed directly in the html, with very little styling in the css. The page is untitled in the browser tab, making it difficult to recognize if you’re in another window, potentially causing you to close the window unknowingly. The page has been made with some fluid elements, and some fixed elements, making it look off center and hiding body text at certain browser sizes. There is no consistent navigation for the inside pages, forcing you to go back to the index page to reach the other pages, instead of letting you click through to the next appliance, or selecting the appliances you are interested in.

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There are no links to the brands that Appliance City recommends within each sub-page, making it much more difficult to do your own research. They also recommend that you look for the make and model of washer/dryer you would like, but give no suggestions on where to look. Again, the styling on the sub-pages are inconsistent and seem to give emphasis to different brands and styles for no apparent reason.

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The “contact us” page gives no map, and a cryptic button for the “Sandy store,” which then takes you to a Google map of the other store. I am very confused as a potential customer which store they really want me to go to.
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The “our warranty” page is broken, and routes you to a 404 error page. The give no information on their warranty on the other pages, so this forces the user to get in contact either on the phone, or in person.

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